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5 Common Mistakes to Avoid When Hiring Packers and Movers


Relocating to a new location can be an adventurous experience, but let’s be honest, the process of packing up and moving can be a daunting task. Your possessions should be secure during transit whether you’re relocating across town or to a different state. That’s where packers and movers come in – they make the entire process easier and more efficient.

However, hiring the wrong packers and movers can quickly turn your excitement into frustration. When hiring movers, there are many potential pitfalls, including lost or damaged items and unforeseen costs. That’s why avoiding common mistakes is essential when hiring packers and movers to ensure a smooth and stress-free move.

We’ll list the top five mistakes individuals make when hiring packers and movers in this blog post, along with advice on how to avoid them. So, whether you’re a first-time mover or a seasoned pro, read on to ensure your next move is a success.

Mistake 1: Not doing enough research

Being cheated is one of the biggest dangers of hiring packers and movers without conducting adequate research. According to the National Consumer Helpline, the number of complaints about packers and movers has steadily increased in recent years. In 2020 alone, the helpline received 2,625 complaints related to packers and movers, up from 1,611 in 2019.

In addition to the risk of scams, not doing enough research can also lead to increased costs. According to a study by the Indian Institute of Management, Bangalore, lack of transparency in pricing is a common issue in the logistics industry. This can result in customers paying more than they should for services such as packing, loading, and unloading.

Another issue that can arise from not doing enough research is delayed delivery. Transportation delays are a significant issue for the logistics business, the Associated Chambers of Commerce and Industry of India reported. This may be because to a number of things, including traffic, bad weather, or the packers and movers’ lack of preparedness.

Mistake 2: Choosing a company based solely on price

Choosing a packing and moving company solely based on price is a common mistake that people make when hiring such services in India. While cost is undoubtedly crucial in decision-making, it should not be the only consideration. Opting for the cheapest option may lead to more significant problems in the long run, such as damage to your belongings or delays in delivery.

According to a survey conducted by the Indian Institute of Management, nearly 30% of customers who chose the cheapest moving company had to deal with breakages or damage to their goods. Additionally, around 20% of customers reported delayed delivery and lack of communication.

Considering other factors such as experience, reliability, and reputation is essential. Research the company’s track record and read reviews from past customers to ensure you’re making a well-informed decision.

Mistake 3: Not getting a written contract

Not getting a written contract is a common mistake that people make when hiring packers and movers in India. According to a survey conducted by the Indian Consumer Complaints Forum, almost 30% of complaints against packers and movers were related to contract issues.

A written contract is essential to ensure that both parties are clear about the terms and conditions of the move. It outlines the scope of work, the timeline, and the cost of the move. Without a written contract, there is no legal recourse if the mover fails to deliver as promised.

Many people opt for verbal agreements or rely on promises made by the movers. However, this leaves them vulnerable to fraud, theft, or damage to their belongings. A written contract protects both the customer and the mover and ensures that there is no ambiguity in the transaction.

Mistake 4: Failing to disclose all relevant information

One common mistake that people make when hiring packers and movers is failing to disclose all relevant information. This may result in a number of issues, such as delays, damaged goods, and higher costs.

In India, it is important to disclose information such as the size and weight of your items, the distance between your old and new homes, and any special requirements you may have. Failure to provide this information can result in unexpected fees and even legal trouble.

The National Consumer Complaints Redressal Commission performed a poll that revealed that the majority of complaints against packers and movers in India are related to damages, delays, and additional charges. Many of these issues could be avoided by simply providing all relevant information upfront.

Mistake 5: Not checking the company’s insurance coverage

It is crucial to ensure that the moving company you hire has adequate insurance coverage to protect your belongings during the move.

According to a study carried out by India’s National Crime Records Bureau (NCRB), there were more than 39,000 reported cases of theft and burglary in 2019. This highlights the importance of having proper insurance coverage during a move, especially when valuable possessions are involved.

Unfortunately, many people overlook this aspect when selecting a moving company, which can lead to financial losses in case of any mishap. Therefore, it is essential to inquire about the company’s insurance coverage and the extent of the protection it provides. You must also verify the validity of the insurance policy to avoid any potential scams.


So there you have it, folks! Those were the 5 common mistakes that you should avoid when hiring packers and movers. Remember, the key to a smooth moving experience is to plan ahead, do your research, and communicate clearly with your moving company. 

By avoiding the mistakes mentioned in this blog post, you’ll be well on your way to a successful transfer. So go ahead, get your things together, and travel with assurance! Success and happy relocation!

Thomas Leishman

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