After a long day at work, you want to call your doctor and get your undivided attention. Or you may have questions about a recent bill or Explanation of Benefits.
Concierge healthcare practices can provide employees with a premium service that eliminates many hurdles associated with traditional healthcare benefits programs. It can also help to reduce employee absenteeism.
Concierge healthcare benefits offer several benefits to employees, including increased productivity. Research has shown that employees are more productive when they feel valued and supported. This is why concierge services are increasingly offered as a work/life benefit.
These services include dry cleaning, meal delivery, childcare, automobile services (oil changes, car wash), event tickets, and other tasks that help employees manage their busy lives. These benefits can help a business increase employee satisfaction, boost morale, and improve work/life balance.
Additionally, concierge practices can offer shorter wait times, house calls, and more personalized treatment options because they do not deal with insurance companies. They can also provide better communication, often through telehealth, between appointments.
With advanced software tools, some concierge services even link to ancillary health benefits like nutrition, mental wellness, and physical therapy. This allows them to promote these benefits to their members in an easy-to-use manner. In addition, some concierge services allow their members to upload their pharmacy cards into the system, simplifying pharmacy pickup and checkout.
Increased Employee Satisfaction
Offering concierge health care benefits as part of your employee’s compensation package makes them feel valued and gives you an edge in attracting and retaining talent. Employees who are happy and healthy will show up for work and be more productive. Concierge services can also help reduce absenteeism and improve employee engagement.
A concierge service can help employees manage their healthcare, including scheduling appointments, resolving claim issues, and navigating the health insurance process. A healthcare concierge can help make sure that an employee is fully aware of the terms and conditions of their coverage so they can avoid costly mistakes.
Healthcare concierge services can also relieve stress for workers, especially those overwhelmed by the high demands of their jobs. Studies have shown that healthcare worker burnout is a real problem and can negatively impact patients’ quality of care. Healthcare concierge services can balance and relieve overwhelmed workers, improving morale and performance. Several employers have reported that they experienced reduced turnover after implementing their concierge program.
Reduced Employee Turnover
Employees who feel satisfied with their work-life balance are likelier to stay with a company, especially during high turnover. Concierge services can provide an appealing perk, encouraging employees to remain with your organization over competitors.
Employee satisfaction also translates into higher productivity, and concierge benefits help employees focus on their work more effectively. Studies have shown that the more stressed an individual is, the harder it is for them to perform their best at work. Concierge healthcare services reduce that stress by completing daily errands and tasks for employees.
Additionally, the concierge model provides a unique revenue stream for hospitals and healthcare systems. This is because concierge medical professionals typically accept group insurance as payment for their services. The remaining amount is billed as a retainer fee to the patient. This helps ease the pressure on billing and administrative departments and allows them to focus on other initiatives that can increase their bottom line. In addition, implementing concierge healthcare reduces healthcare costs by eliminating the need for many routine primary care visits, reducing unnecessary specialty referrals, and avoiding costly diagnostic testing.
Increased Employee Engagement
Employee engagement drives higher productivity, better health outcomes, and lower costs. However, many employers need help to increase employee engagement.
They have shifted the burden onto their employees by increasing their premiums and deductibles to reduce costs. However, this has yet to result in improved engagement or healthcare outcomes.
Employers must offer innovative benefits solutions to help retain and attract talent. Offering concierge services is one way to do so. Employees with access to concierge services are twice as likely to stay with their employer.
Concierge services can include timesaving errands, such as dry cleaning, meals delivered to the home, car service (oil changes and car washes), childcare arrangements, and event tickets. When these tasks are taken care of for your employees, they can focus more on their work.
Leadership may significantly contribute to employee engagement by continuously exhibiting the company’s fundamental values and providing concierge services. Providing examples of how the company makes a difference can make employees feel like they are a part of something bigger than themselves, increasing engagement and morale.
Increased Employee Health
Good health benefits are one of the biggest reasons why employees choose to work for a particular company over another. A corporation demonstrates its concern for its employees’ well-being and desires to satisfy them by providing concierge healthcare services. This will help to boost morale and increase productivity at the office.
A developing trend in the healthcare sector, concierge medicine provides patients with a more individualized medical experience. The model typically involves an annual fee in exchange for unlimited access to a physician. This allows patients to have a deeper, more personal relationship with their physician and allows physicians to spend more time with each patient compared to typical insurance programs.
As an employer, offering concierge healthcare is a great way to attract and retain top talent. Employees are more likely to stay at a company offering this type of benefit, even if offered a higher salary elsewhere. Additionally, concierge healthcare can help reduce absenteeism and presenteeism, saving the company money in the long run.